Refund Policy

At TalentGro Global, we are committed to providing exceptional career consultation services to help individuals achieve their growth and development goals. We understand that circumstances may change, and we want to ensure your satisfaction with our services. Please read our refund policy carefully to understand how refund requests are handled.

30-Day Refund Policy

TalentGro Global offers a 30-day refund policy for all users who have subscribed to our package subscriptions. If you find yourself unsatisfied with our services within the first 30 days of your subscription, you may request a refund.

Refund Process

1. To initiate a refund request, please contact our customer support team at  talentgroglobal@gmail.com within 30 days from the date of your subscription.
2. Our team will review your request and may ask for additional information to better understand your concerns and improve our services.
3. Depending on the circumstances and the capabilities of our payment processing partners or the platform from which you made the purchase (website or application), we will process your refund as either a refund credit or a refund to your original payment method.

Refund Restrictions

1. Abuse of Refund Policy: If we suspect abuse of our refund policy, such as consuming a significant portion of a course or package subscription that you wish to refund, or if you have previously been refunded for the same course, we reserve the right to deny your refund request.
2. Access Termination: If your access to a course or package subscription is disabled due to a violation or breach of our Terms & Conditions, you will not be eligible for a refund.
3. Future Service Restriction: In cases of abuse or breach of our terms, we may deduct the eligible cost of the consumed services from your refund and restrict your future use of TalentGro Global services.

Enforcement of Refund Restrictions

The enforcement of refund restrictions outlined above will be carried out in accordance with applicable laws and regulations. We strive to maintain a fair and transparent refund process for the benefit of all our users.

We value your trust and are dedicated to ensuring your satisfaction with our career consultation services. If you have any questions or concerns about our refund policy, please feel free to reach out to us at  talentgroglobal@gmail.com.